FAQs

Frequently Asked Questions

Are your surgical instruments FDA and CE certified?

Yes, all our instruments are manufactured to meet international standards and are both FDA and CE certified for clinical safety and performance.

How long does shipping take?

We offer fast and reliable shipping across the U.S. and internationally. Orders are typically processed within 24–48 hours, with delivery times depending on your location and shipping method selected.

What if I’m not satisfied with my purchase?

Your satisfaction is our priority. We offer a 30-day money-back guarantee — no questions asked. Simply return the item in its original condition for a full refund.

Do you offer complete surgical kits?

Yes, we provide procedure-ready kits for general surgery, orthopedic, dental, and other veterinary specialties all customizable to fit your clinic's needs.

Is my payment information secure?

Absolutely. All transactions are protected using SSL encryption and PCI-compliant payment gateways, ensuring complete data privacy and secure checkout.

CONTACT US

Phone: 987-654-3210
Email: xtemos@gmail.com

Address: 8099 Trenton St.
Minneapolis, MN 55406